Standard Operating Procedures

Terms of
Service.

Revised and effective as of March 16, 2026. These protocols govern the professional engagement between Saraviv and our community partners.

01

Acceptance of Terms

By accessing saraviv.com, you confirm that you have read, understood, and agreed to be bound by these Terms of Service. This agreement constitutes a legally binding contract between you and Saraviv. If you do not agree to these terms, you must cease use of our digital platforms immediately.

These terms apply to all visitors, users, and others who wish to access or use the Service. Our commitment to localized advertising methods requires a mutual understanding of professional conduct and community respect.

Saraviv Kuala Lumpur Presence
02

Intellectual Assets

All content featured on this platform—including but not limited to strategy frameworks, engagement methodology papers, case studies, graphics, logos, and localized campaign outlines—is the exclusive property of Saraviv or its content suppliers.

You are granted a limited, non-exclusive license to view the material for informational purposes. Any reproduction, distribution, or unauthorized use of our intellectual property for commercial purposes without explicit written consent is strictly prohibited.

03

Localized Engagement Standards

Saraviv specializes in community-focused advertising. Users of this platform must respect the cultural and social standards of the Malaysian market. We do not permit the use of our methods for the promotion of prohibited substances, deceptive marketing, or any content that violates Malaysian law.

  • Users must provide accurate information when requesting verification or consultation.
  • Disruption of site security or automated harvesting of community data is prohibited.
  • Impersonation of Saraviv representatives or brand partners will result in immediate termination of access.
04

Liability & Scope

The information provided on saraviv.com is for general professional guidance only. While we strive for absolute accuracy in our advertising benchmarks and strategy disclosures, we do not warrant that the content is error-free or constantly updated.

Saraviv shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our community-focused advertising methods. We do not offer guarantees on specific conversion rates, as campaign performance depends on external market variables beyond our control.

05

Governance & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts located in Kuala Lumpur.

We reserve the right to modify these terms at any time. Changes will be reflected by the "Revised" date at the top of this page. Your continued use of the platform after such changes signifies your acceptance of the updated protocols.

Legal Inquiries & Clarifications

If you require specific clarification regarding our terms of service, engagement protocols, or localized advertising standards, please contact our administrative office in Kuala Lumpur.

8F Bangunan Yee Seng,
15 Jalan Raja Chulan,
50200 Kuala Lumpur, Malaysia

+60 3 2034 7612

[email protected]

Working Hours

Monday — Friday: 09:00 - 18:00